Guest Reviews

I didn't actually speak with anyone, there was no need.

Everything was fantastic. No complaints. If I was going to nit-pick, I would say the fridge could have been cleaned better, but really it took about 2 minutes to wipe it out, so it wasn't anywhere near a significant issue.

Bonnie & Rachel were fantastic to work with. Very professional, personable, and knowledgeable. They answered all questions promptly - prior to and during our stay. Thank you!

This is an incredible rental with a lot of amenities and plenty of room for a big group. We had 10 guys who came to fish, dive, golf, and just enjoy getting out of the winter weather in the Midwest. This home has so much room to spread out - whether inside or out, we never felt crowded. We spent a lot of time using the outdoor space including patio, hot tub, pool, grill, tv, patio furniture. We also had a rental boat parked at our private dock for the week. It was everything we hoped for, and it was exactly as advertised! We have rented many beautiful homes in the Caribbean and the US over the years. This was one of the best!

Bonnie & Rachel were fantastic to work with. Very professional, personable, and knowledgeable. They answered all questions promptly - prior to and during our stay. Thank you!

This is an incredible rental with a lot of amenities and plenty of room for a big group. We had 10 guys who came to fish, dive, golf, and just enjoy getting out of the winter weather in the Midwest. This home has so much room to spread out - whether inside or out, we never felt crowded. We spent a lot of time using the outdoor space including patio, hot tub, pool, grill, tv, patio furniture. We also had a rental boat parked at our private dock for the week. It was everything we hoped for, and it was exactly as advertised! We have rented many beautiful homes in the Caribbean and the US over the years. This was one of the best!

The team is very knowledgeable. This was our first time in the area and did not know what to expect. All inquiries were dealt with immediately and friendly service. The value for our property was good.

The property was beautiful and well equipped. We were a little taken back by the unoccupied houses left by Irma and did not realize the extent of damage everyone endured. Until you got used to the place, a couple days, you had no issues. Love that we can ride bikes many places. We got a lot of tips from the locals so a book indicating good places to eat, happy hour, excursions etc. Would be helpful. Thanks for all the amenities provided and you have done a beautiful job with the rebuild....so cozy especially the large picture window! Great view!

A-#1

Any concerns were quickly taken care of, even if small

Wonderful location and outdoor space The house is perfectly located down from Sombrero Beach. We really enjoyed walking up in the evenings for an unobstructed view of the sunset. The outdoor and pool area is really convenient and provides an abundance of space to spread out. The dock and access to 3 kayaks was also a great benefit. The interior space is also well furnished and was perfect for our family vacation. We have already booked for next year!

I had not personal contact with the team all done by texting or email. Worked fine.

Overall it was an excellent place.

It was excellent. I especially appreciated the help with the package that I had mailed to your office. As I noted in my airbnb review, it would be helpful if you would let future guests know in advance that beach towels are provided. (I received at least one email that said explicitly that they were not provided, and I wasted a lot of space in my suitcase packing my own.)

It is an incredible location, right on the gulf, fairly private. There are neighbors on both sides, but it is pretty quiet, and the landscaping blocks the view of the neighboring houses.

Absolutely exceeded expectations.

They were very prompt.

Everything was perfect for us.

The response time for anything needed was excellent

Everything we needed was there and we were able to have a stress free getaway.

Rachel was very quick to respond to emails prior and after we booked the home . Bonnie came out to the house to check on a problem with the TVs and to bring beach towels. We were impressed by both of them.

We didn't want to leave. The area is so quiet and beautiful. It was a wonderful week away from everyday stress.

They are very helpful and always reply to our inquiries

Paradise! You won't regret! And we are coming back soon

This property is beautiful and clean. An excellent option if you dont want to stay in an everyday basic hotel. The only thing to consider is because your renting from a private person, not Hawks Cay itself, you dont have access to all the resort amentities.

We have had minimal interaction with any staff. Dont get me wrong that is a great thing. Rachel has been very informative and helpful. When we got to the rental we walked right in and our vacation started. There were no lines to check in we did not have to go to an office somewhere and get a key Rachel gave us fantastic directions and instructions. She called to make sure everything was perfect and it was.

The gift basket that was on the counter when we arrived was fantastic. With all of the goodies in it, it probably saved us $50 and a trip to the store. It had dish soap, hand soap, laundry detergent Snacks and toiletries! The only complaint that we have is that the master bedroom mattress is very uncomfortable. I almost got up last night and went to the couch. Both of our backs and necks hurt this morning again. We are going to try to flip the mattress Tonight and see if that helps.

Only called once was it tended to in a timely manner

We had a fantastic time the pink flamingo was very adequate for our needs very clean the property itself was very clean and the pool was a great

The second we walked up the stairs and took in the view of the ocean we were hooked. It was how we started our day and how we finished it. Sitting out with coffee looking at the ocean with my besties is how I'd like to spend every morning. The perfect place for our girls getaway. Beautiful views, comfortable space. Thank you for your hospitality.

Loved the house, made our vaca that much more relaxing. Would recommend this house to everyone. Have stayed at numerous places on Marathon and this was the best so far.

We placed a couple of calls to the management team about a minor appliance issue. The call were returned promptly and they were very courteous.

Our stay was fantastic. If you are looking for honest feedback, I would recommend having the ice-maker repaired soon.

Wonderful staff

Nicer then expected. The welcome basket was very nice. Filled with essentials not frivolous items.

Wonderful staff.

Nicer then expected. The welcome basket was very nice. Filled with essentials not frivolous items.